The maintenance charges are for maintenance of white-labeled applications hosted on our servers, including periodic updates.
Whitelabeling the platform does not include configuration of the platform. DXB APPS will guide the client and share all possible training and training materials for the client to configure the platform. However, DXB APPS will not be responsible for configuring the platform. The client is solely responsible for completing the configuration.
In case of no response from the Client’s side for more than 7 days despite reminders from the Company’s side, the Company may put the development on hold. In case of no response from the Client’s side for more than 14 days despite reminders from the Company’s side, the Company may terminate the contract.
Post plan expiry, standard cost will be applicable as per the choice made by the client among the plans available at that time.
The timeline to deliver the solution is 10–12 working days.
Please Note: The timeline will be applicable from the date of project kick-off and only after all requirements have been shared by the client.